Senior Manager Products at National Bank of Kenya

 Job Ref No. HR/023/2021

Reporting to:</strong> Director Retail Banking

Position Scope:

The role holder shall be responsible for translating novel ideas into opportunities for products and improving existing products, through market research, development of product papers, implementation of approved products, coordinating user tests, working with relevant stakeholders to launch products and services and commercialization of the same.</p>
The role holder is also responsible for product project management, product maintenance throughout the lifecycle and monitoring product performance for sustainability and meeting of the customer needs.</p>

Key Responsibilities:

1. Responsible for the development of policies and operating framework for product development in the Bank based on best practice and within relevant guidelines.
2. Effective and proactive Management of Products Life Cycle.
3. Commercialization of the products based on customer needs and ensure return on investment
4. Build a strategic product development plan for the Bank that reflects short- and long-term requirements and an approach to manage product data in a coordinated approach.
5. Identification, planning and management of research and product processes from conceptualization of new ideas to the end of the lifecycle with the support of people and technology.
6. Responsible for gathering market intelligence and identification of opportunities for the customer and the Bank.
7. Proactive product extensions and enhancements that meet customer needs and the required standards for the Bank.

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